Arlet
Gong

Connect Gong to Copilot Studio

Search, read and write Gong from Copilot Studio. Arlet links the two through one MCP connection and takes care of keys and authentication.

Enable Gong in ArletCopilot Studio connection guide (docs)

Use Gong's official MCP server from the AI services you already use, through Arlet. Sign in with your Gong account and the connection is ready.

Your AI can ask questions about accounts and deals and generate structured briefs. Responses are summaries and insights Gong derives from calls and emails; raw transcripts and email bodies are not returned, and private calls are excluded. Your Gong admin must enable the MCP integration, and each call consumes Gong AI credits.

How to connect Gong to Copilot Studio

  1. 1

    In the Arlet dashboard, open Integrations → Add an integration and choose Gong. Sign in with Link Gong, name the connection and click Create.

  2. 2

    Sign in to Copilot Studio with your work account, create a new agent (or open an existing one), and in the Build tab choose Tools → + → Add → Model Context Protocol (MCP) in the right panel.

  3. 3

    In the Add MCP server form, enter "Arlet" as the Server name, https://mcp.arlet.dev/mcp/ as the Server URL, choose OAuth 2.0 for Authentication and "Dynamic (detected)" for Configuration type, then click Add. No Client ID / Secret is needed.

  4. 4

    On the Select a connection screen, choose Create new connection → Create, then sign in with Google on the Arlet authorization screen and click Allow. Click Add to attach the tool to the agent, then Publish to use it from Microsoft 365 Copilot.

Requires a Microsoft work account and a Copilot Studio license (or trial). MCP is available only for agents using generative orchestration and not in Copilot Studio in Teams.

What you can do

Gong tools that Copilot Studio can call.

  • ask_account

    Answer natural-language questions about a single account from Gong's calls and emails.

  • ask_deal

    Answer questions about a single deal, such as progress, concerns and stakeholders.

  • generate_brief

    Generate a structured brief for an account or deal with key themes, stakeholders, risks and next steps.

The tool list follows what Gong's official MCP server provides and may change.

Example uses

  • Prepare a deal review

    Generate briefs for the deals on the agenda before a pipeline review and list risks and next steps.

  • Catch up before a customer visit

    Check what the customer cares about and which follow-ups are still open from recent calls and emails.

  • Diagnose a stalled deal

    Ask about the concerns and competitor mentions that surfaced in conversations to understand why a deal stalled.

  • Hand over an account

    Leave a brief with the history, stakeholders and commitments when an account changes hands.

Prompts you can use as-is

  • What concerns has the customer raised about the Acme deal in the last month?
  • Write a brief for the Globex account, focusing on stakeholders and next steps
  • In the stalled 'Initech renewal' deal, did any conversation mention a competitor?
  • Summarize the history and commitments for the Umbrella account for a handover

Use Gong with other AI clients